Frequently Asked Questions

How long can we book in advance?

Bookings can be made up to 6-12 months in advance.

A deposit will be required to confirm your booking.

What details/ information is required to make a booking?

The required details are: Full names, Identity or Passport Number, Contact Numbers, Emails Address, Residential or Postal Address, requested Dates, required location (White River / Hectorspruit / Marloth Park) client would like to reserve, Number of PAX (specify number of adults and kids and the age of the children).

Payment Methods?

Guests can make use of bank/or electronic transfer or use our secure online payment options. Refer to our website.

What is the difference between paying conservation fee & having a Wild Card?

This would be determined by the length of stay in the Parks as well as the client’s itinerary, group dynamic, and nationality. The conservation levies applicable must be compared to the wild card option best suited to the guests. See link to wild card: www.sanparks.org/wild_new/

What to bring if booked the self-catering safari?

The self-catering houses in Marloth Park are fully equipped houses.

Guests must just bring along their own food and drinks. Marloth Park does have restaurants where they serve breakfast, lunch and dinners.

Restuarants

All of the locations listed in our safari packages does include restaurants, either on-site, or within close radius.

Are there any shops in Marloth Park?

Marloth Park does have two small shopping centres where you can get most items that you will need.

Komatipoort is +-20km out of Marloth for any other items that guests might need

Are there Braai facilities?

Our self-catering safaris does have outside boma / braai areas for guests to make use of.

Do you have laundry facilities on premises or close-by?

All of our accommodation does have laundry facilities.

Some is on premises, others are within a close radius of the lodge / house.

Filling stations in Marloth Park?

Marloth Park does have a filling station.

From what age is it allowed to participate on game drives/walks/trails?

Please Note that children under the age of 6 are not permitted to take part on shared safaris.

Most of the lodges in Marloth Park does have a no child policy. Therefore, we advise families with kids to book our self-catering or private safaris.

Direction maps within Kruger (can be bought at the gates and camp shops?)

Please use the link below for all GPS points in the Parks:
www.sanparks.org/tourism/get_there/gps.php

Do you arrange transport facilities for pick up's and drop off from the near Airports?

Airport transfers are included in most of our packages.

In the case that airport transfers are not included you (guest) will be made aware of that and alternative arrangements will be made.

What is the speed limit allowed inside the parks?

Maximum Speed limit is 50kph on tar roads and 40kph on gravel roads. (Applies to Kruger National Park and Marloth Park)

Malaria (which parks, what should you do before traveling)?

The risk of contracting malaria is often a concern when visiting the Kruger National Park. The Kruger is one of the two South African National Parks that are situated in malaria risk areas. The other park is Mapungubwe National Park. It is important to note that the risk of malaria in both of these parks is usually low, even in the summer months.

The risk of malaria can be reduced by preventing mosquito bites. Mosquitoes most often bite between dusk and dawn. People are advised to stay indoors during this period or cover exposed skin with light clothing or insect repellents. Remember to spray one’s ankles. Burning anti-mosquito coils and ensuring netted screens are kept closed will significantly reduce your risk for contracting insect bites. All of the accommodation available in Kruger is fitted with netted screens.

The choice of the appropriate drug that an individual should use is a decision that should be made in consultation with a medical doctor

Is liquor allowed in the parks?

Yes, overnight visitors to Parks will be allowed to bring in own alcohol for consumption in the privacy of their booked accommodation and the restaurants.
Day visitors are not allowed to enter the park with type of liquor.
Like day visitors, overnight visitors will be bound by the same rules of not drinking in public.